Referral scheme terms and conditions


Recommender – A person who recommends a potential new associate to Xyla Digital Therapies

Recommendee – A new associate who has not previously worked for Xyla Digital Therapies or an associate who has not worked for Xyla Digital Therapies within the last 12 months.

Recommendation date – The date that the recommendation is received by Xyla Digital Therapies.

Recommendation bonus payment – Payment in the form of cash for the Recommender of the amount specified in 4.1.

Qualifying criteria – The criteria that must be met by the Recommender and as set out in clause 3.

Compliant – Xyla Digital Therapies follows Recruitment and Employment Confederation Best Practice Guidelines. Under these guidelines, associate checks are required, prior to the associate commencing work. These include: right to work, proof of identity, DBS disclosure, professional registration, specific training, competency interview, work history, references, professional and educational certificates. Once the associate file is in accordance with the guidelines, the associate file is deemed compliant and they are eligible to work.


The Xyla Digital Therapies recommendation scheme is applicable to Recommenders who recommend CBT, IPT, EMDR and DIT therapists, as well as counsellors and psychological wellbeing practitioners. This scheme provides the opportunity for recommendations to be made and bonus payments earned, and it cannot be used in conjunction with any other recommend a friend scheme within Xyla Digital Therapies.

Qualifying Criteria

Recommendation – For a recommendation to qualify it must be submitted via a network clinician (not a permanent member of staff at Xyla Digital Therapies). The recommendation must be submitted using this form. The recommender must have explicit consent from the Recommendee to provide their details to Xyla Digital Therapies. The recommendation must include the Recommendee’s name, profession, contact details and the area that the Recommendee requires work. The Xyla Digital Therapies team shall contact the Recommendee to verify their consent to be recommended, with the intention of securing them work engagements.

Professions – For a recommendation to qualify, the Recommendee must work in talking therapies.

Compliance – For a recommendation to qualify, the Recommendee must pass the necessary checks to ensure they are Compliant and eligible to work.

Clinical contacts – The recommendation bonus will be payable once the Recommendee has completed 100 clinical contacts with us. These are required to be completed within six months of starting with Xyla Digital Therapies. Hours worked for Pulse are not eligible for the referral scheme.

Bonus amount – The Recommender is entitled to claim the bonus amount of £300 once the qualifying criteria, terms and conditions have been met by both the Recommender and Recommendee.

Claiming bonus – Payment will be generated the month after the criteria has been met.

Cash payment(s) – A Bonus payment is made to the Recommender once the Recommendee has met the relevant qualifying criteria, terms, conditions and the Recommender has requested payment. All recommendation bonuses are subject to tax deduction. This will be deducted at source if the Recommender is a PAYE associate. If the Recommender is not a PAYE associate, they will be responsible for their own tax declaration. Bonus payments are non-transferable. Alternatively, the Recommendee can choose to receive the bonus payment in the form of a voucher.

General Terms

Xyla Digital Therapies reserves the right to reject a recommendation bonus payment request if:

  • the Recommendee has not consented to their personal data being submitted to Xyla Digital Therapies;
  • the Recommendee has previously registered with XylaDigital Therapies within the past 12 months;
  • the Recommendee is a permanent member of Xyla Digital Therapies
  • the Recommender or Recommendee have not met the qualifying criteria, terms and conditions;
  • Xyla Digital Therapies sees fits to do so, due to any other reason or circumstance that they deem as justified; or
  • If Recommenders are deemed internal personnel, employed by Xyla Digital Therapies

Xyla Digital Therapies reserves the right to: vary the terms and conditions of this recommend a friend scheme at its absolute discretion; or cancel or discontinue this recommend a friend scheme without having to pay any outstanding claims, introduce a replacement scheme, offer compensation or inform the associate.